Now that Joe Rourke, Director of Product Management at Autotask, has covered the “art side” of a good sale , let’s talk about the science of making a sale. Taking a scientific approach means you base your decisions on facts. To get the facts, you need a process. Same goes for successful sales organizations. They know that a good sales process is crucial to be effective and achieve consistent sales success. Autotask’s Sales Process tool allows a sales organization to follow a clearly defined process.