Disaster recovery planning is integral for every business. However, what can a company do to prepare for a disaster when they don’t control the IT configuration? This is becoming a common problem as cloud solutions become more popular. Having a technically advanced cloud infrastructure setup isn’t enough, you need a vendor partnership with a vendor that is committed to excellence while offering flexibility and open lines of communication. Developing trust through a collaboration-driven relationship backed by industry certifications that verify resiliency is a good place to start.