10 Growth Opportunities IT Service Providers Need to Know

While IT service providers are experiencing a period of growth, as evidenced by an increase in hiring and a steady rise in revenue, there are key areas in which a continuous service-improvement approach will create more opportunity. According to a recent survey of 1,300 ITSPs conducted by business management software specialist Autotask and research firm Decision Tree Labs, there are several areas of opportunity for ITSPs to strengthen their positions in the market. ITSPs need to think about how to expand their IT service catalogs beyond the specific offerings and solutions they now deliver.

http://www.eweek.com/cloud/slideshows/10-growth-opportunities-it-service-providers-need-to-know.html

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